Powered by Vital Talk-Mastering Tough Conversations Training June 26, 2024

Pittsburgh, PA US
June 26, 2024

Learn to communicate effectively and compassionately with patients living with serious illness. Explore best-practice communication methodologies and tools, as well as our rich community of support to better serve the needs of patients with serious illness and their families. Our AHN/Highmark faculty trainers have been certified by Vital Talk to facilitate learning sessions. This session consists of a mix of didactic learning sessions as well as live role play with standardized patient actors.

Target Audience

Healthcare providers

Learning Objectives

  1. Clinicians will Describe the skills in the Reframe and Expect Emotion steps of REMAP 
  2. Clinicians will Recognize informational opportunities and employ skills for information sharing (e.g., headlines) 
  3. Clinicians will Recognize emotional opportunities and employ appropriate NURSE skills in response 
  4. Clinicians will Describe the skills in the Mapping, Aligning and Planning steps of REMAP 
  5. Clinicians will demonstrate the importance of eliciting goals and values prior to making a care plan 
  6. Clinicians will utilize a variety of open-ended questions to elicit patient goals and values 
  7. Clinicians will select elicited goals and values back to patients/surrogate and designing a care plan matching goals 
Course summary
Available credit: 
  • 6.00 AMA PRA Category 1 Credit™
  • 6.00 APA
Course opens: 
Course expires: 
Event starts: 
06/26/2024 - 8:00am EDT
Event ends: 
06/26/2024 - 4:30pm EDT
Allegheny General Hospital
320 East North Avenue
Pittsburgh, PA 15212
United States

Continuing Medical Education Statement:

This activity has been planned and implemented in accordance with the essential areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through joint providership of Allegheny General Hospital and Highmark Health.   Allegheny General Hospital is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Allegheny General Hospital designates this live activity for a maximum of 8.0. AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CE for Psychologists

Allegheny General Hospital is approved by the American Psychological Association to offer continuing education for psychologists. Allegheny Health Network maintains responsibility for the program and its content.”

CE for Social Workers

Allegheny Network is an approved provider for APA credits for Psychologists. This conference is approved for 8.00 APA credits. Social Workers may claim credits for attending educational courses and programs delivered by pre-approved providers, such as the American Psychological Association (refer to CE for Psychologists above). For verification, please refer to Continuing Education Regulations§47.36 #(6)(ix)found atwww.dos.state.pa.us/social.www.dos.state.pa.us/social.

Available Credit

  • 6.00 AMA PRA Category 1 Credit™
  • 6.00 APA


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