Motivational Interviewing Learning Journey Level 2 Workshop 3 Self Study Video: Identify Member’s Priority Needs and Assess Readiness -Enduring Material


The WBT course is the first part of the learning journey and will introduce learners to an overview of Motivational Interviewing or MI. Each learner is at different levels of exposure and competency when it comes to Motivational Interviewing.  To account for this, learners are asked (as part of the WBT) to complete a brief 10 question assessment to help in assigning the appropriate journey for their learning needs. Placement is dependent on two factors: Learners current role and placement score. The journeys are tailored to help familiarize them with how MI relates to them and their role.

Learners who have completed the Motivational Interviewing Learning Journeys Overview Web-Based Training Course and assessment are assigned to their appropriate Learning Journey Level. The Learner should follow this Learning Journey over a span of six months, attending monthly 2-hour virtual instructor-led training sessions and completing the activities associated.  Content each month will build upon the last workshop, and by the end, the goal is for the learner to have a comprehensive understanding of Motivational Interviewing and how they can use it in their day-to-day role, which ultimately results in a more positive interaction with our members.

Learning Objectives

  1. Summarize with the member their priority needs and assess member’s readiness by applying the 5 Steps to Facilitate Change method.
  2. List member’s priority needs by applying the FIG model (Follow, Inform, Guide) and identify key concerns and/or barriers.
  3. Apply analogies to create a better understanding.
  4. Identify Faulty Line of Reasoning (FLR) simultaneously with developing the relationship to identify member’s priority needs.
  5. Identify the two components of member readiness- Importance plus Confidence. Demonstrate and utilize leverage of the Readiness Ruler and The Envelope Technique to determine readiness.
Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 APA
  • 2.00 Attendance
Course opens: 
Course expires: 


Josie McGonigle is currently the Clinical Training Specialist at Highmark Health with background primarily in nursing and Case Management - training New Hire Case Managers skills through Motivational Interviewing and applications.  She spent 10 years as a Transplant ICU nurse and Outpatient Transplant Coordinator before transferring to the Specialty Transplant Team as a Case Manager at Highmark, then into her current facilitation role.  She earned her bachelor’s degree in Nursing from Waynesburg University.

Matthew Coulston has worked in healthcare for over 25 years, 10 of which were in hospital administration, patient bedside, and laboratory services. Matthew spent five years in Labor and Delivery and five years in Laboratory Services, specifically chemistry/hematology. He also has 15 years of experience facilitating clinical and non-clinical healthcare. During Matthew’s three years at Highmark, he has trained TITAN, Agile, Clinical Case Management, and Motivational Interviewing. Matthew is a certified Agile Scrum Master (Scrum Alliance) and holds a certification in Emotional Intelligence training. He has a bachelor’s degree in Communications and Psychology. Matthew is and has been involved in volunteering as a committee member with Susan G. Komen Foundation, Autism Speaks and OHI.

This activity has been planned and implemented in accordance with the essential areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through joint providership of Allegheny General Hospital and Highmark Health.   Allegheny General Hospital is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Allegheny General Hospital designates this live activity for a maximum of 2.0. AMA PRA Category 1 CreditsTMper monthly offering. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CE for Psychologists: Allegheny Health Network is approved by the American Psychological Association to offer continuing education for psychologists. Allegheny Health Network maintains responsibility for the program and its content.”  This course is approved for a total of 12.0 APA credits or 2.0 APA credits per 2-hour session.

CE for Social Workers:

Allegheny Network is an approved provider for APA credits for Psychologists. This conference is approved for 12.0 APA credits or 2.0 APA credits per 2-hour session. Social Workers may claim credits for attending educational courses and programs delivered by pre-approved providers, such as the American Psychological Association (refer to CE for Psychologists above). For verification, please refer to Continuing Education Regulations § 47.36 #(6) (ix) found at

Available Credit

  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 APA
  • 2.00 Attendance


Please login or register to take this course.