Motivational Interviewing Training for New Hires and AHN Clinicians is a 2-day virtual instructor-led training (VILT) with a facilitator- helping learners become familiar with and practice MI concepts and skills. The facilitator will review and practice: The Five Steps to Facilitate Change. Understand how to establish rapport using READS and OARS to create change collaboratively with Members. Comprehend how to identify member’s priority need. Understand how to Assess Readiness. Recognize how to Take Action. Assess Member’s Progress.