- Describe how OARS skills can be used to create change collaboratively and elicit change talk by utilizing open-ended questions, affirmations, reflections, and summarizing.
- Apply the HEART components to increase engagement through hospitality, empathy, analyze, resistance, take action to engage the member.
05/04/2021 - 1:00pm to 3:00pm EDT
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- 2.00 AMA PRA Category 1 Credit™
- 2.00 APA
- 2.00 Attendance