• Describe how OARS skills can be used to create change collaboratively and elicit change talk by utilizing open-ended questions, affirmations, reflections, and summarizing.
  • Apply the HEART components to increase engagement through hospitality, empathy, analyze, resistance, take action to engage the member.
Session date: 
05/04/2021 - 1:00pm to 3:00pm EDT
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 APA
  • 2.00 Attendance

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