Unlock the power of clear communication in healthcare! This engaging lunch and learn explores the fundamental role of health literacy in improving outcomes for our members and patients. Discover how simplifying health information can lead to better engagement, adherence, and overall well-being. Whether you work directly in patient care or support our members in other ways, this session will provide you with practical insights and actionable techniques to enhance health literacy in your daily interactions. Learn how to make a tangible difference in the lives of those we serve by ensuring everyone can understand and act on health information.

Objectives:

• Recognize the importance of clear and simple language in all health-related communication.
• Understand how improved health literacy directly leads to better health outcomes for our members and patients.
• Learn practical, actionable techniques to improve your communication skills and enhance health literacy.

External Presenter: 

Connie Feiler, MSN, RN

Nursing Consultant

Wolters Kluwer Health, Clinical Effectiveness

UpToDate Patient Engagement