About Powered by Vital Talk: Learn to communicate effectively and compassionately with patients living with serious illness. Explore best-practice communication methodologies and tools, as well as our rich community of support to better serve the needs of patients with serious illness and their families. Our AHN/Highmark faculty trainers have been certified by Vital Talk to facilitate learning sessions. This session consists of a mix of didactic learning sessions as well as live role play with standardized patient actors.