Jen Conti, MSW, LSW

Senior Clinical Quality Manager

Shamly Austin, PhD, MHA

Research Scientist

Highmark Wholecare

Highmark Wholecare is committed to reducing health care disparities and improving quality of care for its members. At Highmark Wholecare, we support and promote cultural competency training programs for all healthcare professionals. Cultural and linguistic competency is recognized as an important strategy for improving the quality of care provided to members from diverse backgrounds and helping to keep members engaged in care. The goal of this program is to increase provider’s understanding of the impact that culture and linguistics have on patients’ behavioral health and how to best support their patients while providing care.

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Allegheny General Hospital and Highmark Wholecare Plan. Allegheny General Hospital is accredited by the ACCME to provide continuing medical education for physicians.  Allegheny General Hospital designates this live webinar activity for a maximum of 1.0 AMA PRA Category 1 Credit^TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.