Quarterly Clinical Operations Education Day

The overall goal of Quarterly Clinical Operations Education Day is to promote professional practice standards / expectations, quality improvement outcomes, performance improvement, and staff professional development within the managed health organization.

Target Audience

Multi-discipline staff including Medical Management, Care Coordinators, Case Managers (Nurses, Social Workers, and Allied Health Professionals), and Clinical Specialists, Health Coaches, Navigators, Quality Improvement, Pharmacy, Service Center Operations, Health Equity Committee members, Highmark and Gateway Health cross-company identified staff, all lines of business.

Learning Objectives

  • Enhance multicultural competence related to understanding how women as a collective minority group may experience systemically driven disparities.
  • Define the relationship among gender, health care access, and health disparities.
  • Understand racial and ethnic disparities in women’s health care.
  • Learn about women’s experience in relation to the Social Determinants of Health.
Course summary
Available credit: 
  • 6.50 AMA PRA Category 1 Credit™
  • 6.50 Attendance
Course opens: 
Course expires: 

Cora Dietrich Koller, JD

Lonie Haynes, DL.P, MSc, MPA

Jennifer Conti, MSW, LSW

Jessica Smith-Amara, BSN, RN, CPN

Lorie Regas

Emily Jaffe, MD, MBA

Megan Proper

Monica Reese, PsyD, LSW, CCM

Yolanda Jimenez-Colón

Monica Ruiz, MSW

Cheryl Morris, MSW, LCSW

Anita Edwards, MD, MBA, FACP

Elizabeth Rodgers, PhD, MPH


The planners and speaker(s) have indicated that there are no financial relationships with any commercial interests to be disclosed.


Accreditation Statement

This activity has been planned and implemented in accordance with the essential areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through joint providership of Allegheny General Hospital and Gateway Health.   Allegheny General Hospital is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Credit Designation Statement

Allegheny General Hospital designates this internet enduring activity for a maximum of 6.5 AMA PRA Category 1 credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Available Credit

  • 6.50 AMA PRA Category 1 Credit™
  • 6.50 Attendance


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